- R.I.P Discovery Search
- The AI Revolution in Retail: Why We’re Looking Through The Wrong End of the Telescope
- Is Discovery Dead? – Long live Doom Scrolling.
- AI – What is Human?
- What’s Happening at Bapcor?
- Big W – A Problem Child – A Job for AI
- My Dirty Little Secret
- It seems warm in here – retails boiling frog moment
- The State of Shopping
- Customer Service – What’s Old is New Again
- The Best of Us Can Stumble- 10 Steps to Zero Moment of Truth
- B2B is Dead. Long Live B2E
- Not all stories end with “They Lived Happily Everafter.”
- Retail Marketing – A Seismic Shift
- Has Jobs Done it Again?
- Retail – Not a Hobby Anymore
- You Are Your Online Reputation!
- A New Country?
- “The Times They Are A Changing…”
